App Support

Side Quest Software provides technical support for the Rizzmas mobile app. Send app questions and bug reports to the official Rizzmas support inbox.

Include enough detail to reproduce the issue:

• Device model and Android or iOS version.
• Rizzmas app version.
• The feature you were using and the steps immediately before the issue.
• Approximate date and time, including your time zone.
• The exact error text and a screenshot when useful.

Remove seed phrases, private keys, passwords, identity documents, and sensitive media before sending a message. You can redact a public wallet address if it is not necessary to understand the issue.

Wallet PnL or portfolio does not load

• Confirm that you entered a valid public Solana wallet address.
• Confirm that the selected token or contract is correct.
• Switch between Wi-Fi and mobile data, then retry once.
• Try again later; the Rizzmas proxy or an upstream blockchain provider may be delayed.

Quote, chart, or pair data looks wrong

Market views use external sources such as DexScreener and GMGN. Quotes can be delayed, incomplete, or based on a different pool. Verify the token mint and compare the underlying source before relying on a value.

• Allow the app to access the media type you selected.
• Use a supported image, video, or audio file and retry with a smaller file.
• Keep the app open until an upload completes.
• Retry later if the generation provider is unavailable or rate-limited.

A generation request sends your prompt and selected media to the Rizzmas proxy and the provider that produces the result. Do not upload wallet secrets, passwords, identity documents, unlawful content, or another person's information without permission.

Rizzmas can open Phantom, market-data services, social networks, and other external destinations. If a link does not open, update the destination app or open the link in your device browser. The external provider is responsible for its accounts, availability, transactions, fees, and support.

Rizzmas support cannot recover a wallet, reverse a blockchain transaction, restore a seed phrase, or return funds sent to an incorrect address. Verify every wallet prompt and token mint before approving an action in a wallet application.

Read the Rizzmas Privacy Notice for details about app requests, selected media, website analytics, retention, and your choices. Rizzmas does not require a user account. Clearing the app data or uninstalling removes local preferences, subject to device backups.

For access, correction, deletion, or another privacy request, email team@rizzmas.lol. Include the feature and approximate time of use, but do not include wallet secrets or unnecessary personal information.